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A lone skier enjoys new snow on the Wildcat lift

COVID-19

By Guest Blogger 03-13-2020

To limit the spread of COVID-19 Alta has suspended operations until further notice

Updated March 30th, 2020

The Town of Alta released Emergency Proclamation #3.

Updated March 27th, 2020

Hi Alta Skiers,

We wanted to say hello and reach out to our Alta community. We are a strong and vibrant mountain community but we understand that times are very challenging for all. Every day we wake up and wish that we could turn on the lifts and just, go, ski. It seems like such a simple ask, yet we know this is so far away.

Alta has served as a place of laughter, high-fives, first turns, powder turns, fresh air, sunrises and sunsets for 82 winters. To not have this, we are undoubtedly missing a big part of who we are. We understand that you are frustrated with the fact that there is no skiing available at this time. We are equally disappointed.

Only once before in Alta’s 82-year history did we close significantly early. That event was World War II. These are not normal times. All we can do is take things one day at a time and know that Alta will once again spin our lifts for YOU.

Please know that we are taking care of our employees. Alta Ski Area is providing transitional pay to seasonal employees impacted by the closure of the ski area.

Many thanks for your understanding. We will ski again and when we do, it will be that much sweeter.

Frequently Asked Questions

Updated 3/27. Uphill access within the ski area is allowed.

What is Alta's uphill policy?

Backcountry conditions exist. There is no access to Snowbird. Restrooms in the Skiers Services building at the Wildcat Base and Albion Ticket Office at the Albion Base will be open for public use. These restrooms will be cleaned regularly between the hours of 8am–5pm.

It's important that you practice social distancing with your touring partners and are legally required to keep a six-foot distance. Additionally, do not carpool with people not in your household. This is one of the few times ever that we are not promoting carpooling.

Please note that the Town of Alta has issued an Emergency Proclamation that prohibits gatherings of 10 or more people. We encourage all visitors to the ski area to abide by the Emergency Proclamation and not gather in groups of 10 or more people in the parking lots and ski area.

Will I receive a partial season pass refunds or unused 10-Day Card credits?

We are focusing our energy on shutting down the mountain and taking care of our employees. We will reach out to all of our passholders at the end of April to address questions regarding your 2019-20 Alta season passes and 10-Day Cards. Thanks again for your understanding.

How do I obtain a refund for pre-purchased online lift tickets?

Tickets purchased on Alta.com have been fully refunded.

Liftopia is providing full refunds on unused days for future days. Please reach out to Liftopia directly between the hours of 7am-7pm.

What do I do with unused lift tickets purchased at local ski shops?

If you have an unused lift ticket purchased for a future date at a ski shop in the SLC valley, you can receive a full refund from the skip shop. Stores may be closed at this time. Please call the store the ticket was purchased from (it’s on the receipt) and arrange a time to return the unused pass. Make sure to bring both the pass and a receipt. A manager will call Alta Ski Area to verify the pass.

Are Alta Gift Cards and Gift Certificates valid next winter?

Alta Gift Cards do not expire. Alta Gift Certificates with expiration dates ending in April or May of 2020 will be valid for the 2020-21 season.

Our offices will be open to answer questions via telephone 801.359.1078 from 8am-4:30pm daily or you may email us at info@alta.com.

Thank you,

Michael R. Maughan
President and General Manager
Alta Ski Area


Updated March 19th, 2020

Dear Alta Skier,

Alta Ski Area will be suspending operations starting Sunday morning, March 15, until further notice to limit the spread of the COVID-19 (Coronavirus). Lift operations, foodservice and retail and rental services will be closed. Avalanche control work will continue as necessary to protect ski area assets.

We sincerely apologize to skiers who are staying at Alta and those who had planned to ski at Alta between now and the end of the season. We will continue to monitor and assess the situation and may consider re-opening if circumstances warrant doing so.

Our offices will be open to answer questions via telephone 801.359.1078 from 8am-4:30pm daily or you may email us at info@alta.com.

Alta Ski Area will allow uphill access within the ski area starting March 20th. Backcountry Conditions Exist. No access to Snowbird.

Please treat the ski area as backcountry terrain. Carry and know how to use avalanche gear. There is no ski patrol. You are responsible for your own rescue.

Restrooms in the Skiers Services building at the Wildcat Base and Albion Ticket Office at the Albion Base will be open for public use. These restrooms will be cleaned regularly between the hours of 8am-5pm.

Please note that the State of Utah issued a Public Heath Order and the Town of Alta has issued an Emergency Proclamation prohibiting gatherings of 10 or more people. We encourage all visitors to the ski area to abide by the Emergency Proclamation and not gather in groups of 10 or more people in the parking lots and ski area.

I look forward to seeing you experience the beauty, magic and character of Alta in the future.

Thank you,

Michael R. Maughan
President and General Manager
Alta Ski Area

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